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I'll
never forget the first time I "used NVC" with my father. After
40 years, I was sure that he would never stop criticizing me and giving
me advice. All
my adult life I felt miserable during the holidays, when I was
particularly worried about this dynamic coming up. It was driving me
crazy. How I got through that moment was NOTHING like the last forty years. I'd like to share it with you in "slow motion," hoping it may contribute to you. |
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Step
1) Stop and slow down! As they say, if you keep doing what you' re
doing, you'll keep getting what you're getting.
The moment my father started in, I remembered to slow down and choose to
act -- and not REact. In these moments, it helps to remember that there are
probably three things happening. First, I have an unmet need. Second,
I have a judgment. Three, I'm about to get into another fight with my father if
I don't do something different this time. Step 2) Give Yourself Empathy! "What do I really feel and need in this moment?" My next step was to focus on my feelings and needs. I was feeling afraid, but also hopeful. I needed to be seen, needed to have more ease, and I'm sure I would have liked some more connection and safety. So I made a choice. I went for connection instead of arguing. Step
3) Listen Empathically to the Other Person! I
then put on my "empathy ears," ears that hear only feelings and
needs. This
was the moment of truth. I
repeated Marshall's Rosenberg's words in my head. "All acts are an
attempt to meet needs." But what need, I wondered, could possibly be met in
my father by giving me a "hard time?" That
was it! Suddenly
all those workshop hours were about to pay off. My
empathy ears had survived the "attack," and somehow I could
ask myself, "what needs could possibly be met by talking to me this way?"
Focusing on my father's feelings
and needs changed the moment right there. Right before my eyes, my
father transformed from a "critical, didactic, know-it-all," to a man
who loved his son and wanted to help him succeed. I spoke... |
Discussion Questions
1) What is Empathy really? In a nutshell?
2) Why is it so difficult to
be empathic with the people I love the most?
3) Why is it so easy to see someone's needs at one time and difficult at others?
Exercise #1 - Self
Empathy
This exercise can be done in diads or triads.
This
exercise is much more effective when modeled by the facilitator first.
Particularly part "a", "requesting a moment." We will be
practicing getting in touch with our own feelings and needs, as a means of
"centering" and "choosing" our interactions. In this
exercise, we will practice taking a moment in a conversation and
"self-empathizing."
First, with you as "receiver," have your partner read one of the following quotes to you. Ask for
a moment. Give yourself empathy (out loud with hand on head). Ask
yourself "what would I like to do right now?" Option: See if
you can think of what you might say back to the person.
1.
Just once, I’d like to talk about what’s going on for me.
a)
Request a moment
b) Self-Empathy...What is that?
c) When I see/hear:
d)
I feel:
e) Because I need:
f)
What would I like to do right now?:
2.
You’re just not putting in your share of the work.
a)
Request a moment
b) Self-Empathy...What is that?
c) When I see/hear:
d)
I feel:
e) Because I need:
f) What would I like to do right now?:
3.
This place is a mess!
a)
Request a moment
b) Self-Empathy...What is that?
c) When I see/hear:
d)
I feel:
e) Because I need:
f) What would I like to do right now?:
Exercise #2 - Empathy Circle Part II

KEYS:
a.
NVC empathy is a process of discovering
or being present to another's (or one's own) feelings and needs. “Accuracy”
is not necessary for empathy to take place. If the person does not connect with
our guess, he or she will let us know and we can then make another guess based
on this new information.
b.
Keep yourself out of the empathy guess, making sure to connect the
person’s feelings to his or her own
needs, not to you, even when their feelings seem very much about
you. Example: Instead of saying: “Are you frustrated at me because you want me
to understand you?” you could say: “Are you frustrated because you’re
needing understanding?” Keeping yourself out of the empathy guess will help
both of you to remain clear about the source of feelings and give you more room
to hear those feelings without either “defending” yourself or
“attacking” the other person.
This exercise is designed for Diads. In this exercise have your partner tell you about an interaction or situation that is alive for them. Something incomplete or stimulating. NOTE: It is very important to become good at identifying and remembering these situations. Respond "empathically by guessing a feeling and a need. Do this for 10 minutes. Facilitators should role-model for the group and check in to diads for quality of connection and coaching if possible. After 10-20 minutes switch and repeat.
1.
“I'm really bummed about the job scene here in New York.”
Because
you’re needing: Hope?
2.
"I just wish I could get a job that fits me."
Because
you value: choice?
3.
"This has
been going on for years"
Because
you’re needing: some movement?
At the end of the exercise, in the large group, share
experiences with an emphasis on focus (i.e. our "natural habit of thinking
about something other than your partner's feelings and needs).
Exercise #3 - Expression
Translating into NVC –
Expression – OFNR
(with a little help from your friends)
KEYS:
a.
Every judgment, demand, or other form of habitual expression is an
expression of feelings and needs.
b.
We can respond to our reactions by connecting our feelings
to our own unmet needs.
c.
By following with requests, we are far more likely to have our needs
considered or fulfilled.
This exercise is done in triads or diads.
Part
1
Begin by practicing with the first 3 statements
below. Imagine each statement is something that you might want to say
to another person. Translate the statements into your observations,
feelings, needs and requests. Feel free to use the feelings and needs
inventories and the list of connection requests. Share your answers with your partners).
Part 2
In this part (number 4), think of a quote or situation in your life where you
are experiencing "Jackal thoughts."
You can continue on the subject you choose earlier or you can work with
something else. It is very helpful to
work with a QUOTE as opposed to a situation. Try doing "self-empathy
out loud" and/or get empathy from your partner(s).
At the end of your self-empathy/empathy session, identify a specific need
you would like to pay attention to and work with your partner(s) to think of 3
requests you could make of yourself or others.
Harvest in the large group.
1.
Would you please stop criticizing me?
When
I see/hear:
Because
I need:
Would
you be willing to:
2.
This whole evening has been a disaster.
When
I see/hear:
Because
I need:
Would
you be willing to:
3.
I feel like I’m doing all the work in this relationship.
When
I see/hear:
Because
I need:
Would
you be willing to:
4.
Your own.
When
I see/hear, think about:
Because
I need:
Would
you be willing to:
Homework
1) Give someone empathy (silently) when they tell you about some pain or unmet need they have or when they express a judgment. Try this a minimum of three times this week.
2) Explain "what empathy is and why you would like to be more empathic" to someone who is important to you.
For more information call (646) 201-9226 or email to 64days@nycnvc.org.
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